5115 License

[jackC]

I was sent the software license keys. They did not include 1REACH1 5115. How do I get this software key?

[plethaura]

To install LongReach server, no license is required for feature 5115. Only feature 5114 requires a license code and that was what was emailed to you.

[adale]

If the feature 5115 license is not required, why is there a message sent to QSYSOPR that the number of users has exceeded the limit, and that there are only 26 grace days left on the temp license? Message ID: CPF9E72

[alick]

The 5115 licenced product information was accidently shipped for LongReach 1.0.
The LongReach server is doing a licence check on features 5114 & 5115 during startup.
5115 will be removed on the next LongReach release.
You could also manually remove this feature using the following commands.
GO LICPGM
12. Delete Licence Program
Option 4, against 1REACH1 Product Option/Feature 15

[jwr]

We're getting an expired license error for "feature 5115". I don't see LICPGM 1REACH1 Opt 15 installed, but I tried deleting anyway: DLTLICPGM LICPGM(1REACH1) OPTION(15) but got "Product 1REACH1 option 15 release *ONLY not installed." as expected.

So, how do I prevent this error:

Message ID . . . . . . : CPF9E71 Severity . . . . . . . : 40
Message type . . . . . : Information
Date sent . . . . . . : 07/05/12 Time sent . . . . . . : 22:55:39

Message . . . . : Grace period expired. Requesting user not added.
Cause . . . . . : You received this message for one of the following
reasons:
-- A request was made to add a user, but the grace period has expired and
the requesting user was not added. Any users exceeding the usage limit of 0
have been released for product 1REACH1, license term V1R1, feature 5115.
Users are released, starting with the most recently added user, until the
number of uses no longer exceeds the usage limit.
-- The evaluation period for product 1REACH1, license term V1R1, feature
5115, has ended. Access to this product is no longer available until a
license key is entered.
There are currently .00 uses for the local partition. There are currently
.00 uses across all partitions.
Recovery . . . : Contact your software provider to assist you in receiving
a new license key.

This is what is installed, according to the Licensed Programs display:

Licensed Product
Program Option Description
1REACH1 *BASE LongReach Base
1REACH1 14 LongReach Server

[alick]

The following message appears in QSYSOPR message queue on every LONGREACH server start.

Grace period expired. Requesting user not added.

We are investigating how to stop this message.

[alick]

The cause of the problem has been located.
The licencing process now does an additional check to see if the feature is installed before performing a licence request.
This correction will be shipped in the next release.